Kinum provides convenient, secure debt collection services through a user-friendly Online Client Portal. Sign-up, submit and track accounts from your home or office, without any inconvenience.
Our insured and bonded professionals achieve high recovery rates while maintaining amicable relationships with debtors. We are licensed to operate in all 50 states. Transparent pricing, no on-boarding fee and no hidden fee guarantee.
Our recovery rate and client satisfaction are reflected in our 2,000+ Google reviews, scoring an impressive average rating of 4.87 out of 5. Kinum is licensed to collect in all 50 states and Puerto Rico.
Client Portal Functionality
Using the online portal, you can easily complete all tasks with ease:
- Login securely and conveniently using a two-factor authentication.
- Your username and password.
- One time code emailed to you, keeps your account secure even if your login credentials are compromised.
- A dashboard view that shows a summary of how much amount has been collected for you, performance breakup by each stage.
- Submit accounts, provide backup documents, post payments/updates using simple forms or buttons.
- Get monthly collection statements and reports for your reference.
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Services:
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Seamless Collection Management with Secure Client Portal
One of the key features that set Kinum apart is their easy to use secure client portal. This online platform allows businesses ( and medical practices) to initiate and monitor their collection activities effortlessly. With just a few clicks, you can manage your accounts, track progress, and stay updated on the status of your collections. This transparency and ease of access mean you can focus on your core business while Kinum takes care of your collection needs.
- Free Bankruptcy screening and Free Credit Bureau reporting in contingency collections.
- Free Change of Address check and Litigious defaulter check at no cost.
- Accounts can be further recommended to one of our national network of lawyers for filing a Legal suit to recover money (only if you want).
- We can perform debt collections in both English and Spanish.
- Apart from B2C collections, we also have a dedicated Commercial Collection Division for B2B collections.
- Kinum has consistently passed SSAE 18 SOC 1 Type 2 data security compliance.
- We are HIPAA, GLBA, TCPA and FDCPA compliant too.
Personalized Service with a Dedicated Representative
Every client is assigned a dedicated representative who understands your specific needs and provides personalized assistance throughout the collection process. Additionally, Kinum offers a centralized customer service number (888) 471-0280 x 4), that is easy to reach, providing you with the peace of mind that help is always just a phone call away.
Compliance and Reputation Preservation
Kinum takes pride in adhering to all federal and state laws during the recovery process. They guarantee that every action taken is fully compliant, ensuring that your business remains protected from legal complications from our side.
Moreover, Kinum understands the importance of maintaining your reputation. Special care is taken to handle all interactions with debtors professionally and respectfully.
A Name with a Meaning
The name “Kinum” reflects the agency’s core values: “KIN” stands for family, and “NUM” stands for numbers. This signifies their belief in putting family before numbers and people before profits.
Kinum’s approach is deeply rooted in the philosophy that the well-being of individuals and relationships should always come first. Debtors/patients are more likely to cooperate with an agency who treats them respectfully rather aggressively.
Why Choose Kinum?
Choosing Kinum means partnering with a collection agency that prioritizes your needs, upholds the highest standards of compliance, and values your reputation.
Our innovative client portal, dedicated representatives, and customer-centric approach make us an ideal choice for businesses seeking reliable and ethical collection partners.