Q1. How will I submit accounts for collections?
A1. You will be given access to Kinum’s secure online “Client Portal” to submit accounts for collections. Our easy-to-use Client Portal lets you conveniently monitor recovery, report payments, upload documents, and a lot more. If you put your accounts in a spreadsheet, we will be able to upload them in bulk.
Q2. How soon will I be able to submit accounts, after completing the online orders form?
A2. Each new order is personally reviewed by our staff. Most clients are able to use our service in 2 business days.
Q3. Do you do Credit Bureau reporting?
A3. If you want us to do Credit Bureau Reporting, kindly let us know. There is a “Credit Reporting” section in our Service Agreement, please make sure that you understand the Federal Laws regarding Credit Reporting.
Q4. What kind of debts do you collect?
A4. We collect for Small businesses, Medical, Utilities, Government, Banks, Credit Unions, Contractors, Senior Living, etc. We do both B2B and B2C debt collection. We do not do Consumer to Consumer debt collection ( personal debt between 2 individuals). In short, the creditor must be a business entity based in USA.
Q5. Does Kinum have the license to collect all across the USA?
A5. Kinum is fully licensed to collect in 49 USA states and Puerto Rico. Only in Massachusetts we collect through our local collections partner. Kinum will therefore be able to handle debts all across the USA.