Step 2 Tutorials (Fixed Fee service)
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Step 3 Only Tutorials (Contingency Fee Service)
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Do you have Multiple Locations on the portal?
Each location will appear in a dropdown if you have setup multiple locations with us.
Extremely Important: Please select the correct location before submitting accounts to us.
Set up Direct Deposit ( Online form – Secured by RightSignature)
- Payment Authorization Form
( Click Here for a short document explaining various options in this form. This allows us to direct deposit Step 3 collections to you. If you prefer, you can also authorize Kinum to electronically withdraw the amount payable to us.)
Common Tutorials for Step 2 and Step 3
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- Taking Action on Disputed Accounts
- Understanding Statements and Invoices (2 page)
- Upload Debtors using Excel Spreadsheet (1 page)
( In case you want to submit a batch of accounts at once instead of entering them one by one. Please have your rep train you first on this.) - Set your Settle in Full percent (Allow Kinum to settle accounts for a lower amount if needed)
An overview of our collection services. Steps 1, 2, 3 & 4 (2 minutes)