Kinum

Considerations Before Hiring a Commercial Collection Agency

By thoroughly considering the following factors, you can choose a commercial collection agency that aligns with your business goals, has a proven track record, and provides transparent and ethical collection services. (Let’s take a look at how Kinum measures up to these parameters. Then, you can decide if you’d like to Sign-up with us). 

Commercial Collections

 

  1. Reputation and Track Record:
    • Research the agency’s reputation through online reviews, testimonials, and industry references. 
      Kinum has 2000+ Google reviews with an average rating of 4.87 of 5.0.
    • Check their success rate in collecting debts similar to yours.
      Kinum has a phenomenal success rate on commercial B2B debts. Most accounts that are less than 1 year old and have adequate documents are likely to achieve a recovery rate of over 80%.
    • Ensure they adhere to ethical collection practices and relevant laws.
      We follow all federal and state laws. We have a dedicated team of experienced commercial collectors and a vast network of lawyers all over USA.
  2. Experience and Expertise:
    • Look for an agency with experience in your specific industry or type of debt.
      Kinum’s management team is one of the most experienced receivables in entire USA. They have hands-on experience in collections and compliance. We have experience in nearly all industries and work in all 50 states.
    • Inquire about their collection strategies and is they will attempt to protect your reputation.
      Our name comes from: KIN– Family NUM– Numbers – Family before Numbers … People before Profits!
      Our collection strategies strike a balance between diplomacy and firmness, ensuring effective outcomes. Legal action is the last option when everything else fails.
  3. Fees and Pricing Structure:
    • Understand the agency’s fee structure, whether it’s contingency-based (a percentage of the recovered amount) or a fixed fee.
      Clients have the option to select between Fixed fee and Contingency fee services, followed by Legal collections if required.
    • Clarify any additional costs, such as setup fees or administrative charges.
      Kinum’s pricing is absolutely transparent. There is no on-boarding or setup fee. If you select our low cost Fixed fee service then there is no other fee and your clients pay directly to you. If you select Contingency fee or Legal fee service, in that case we work on No-recovery-No-Fee model.

  4. Technology and Communication:
    • Inquire about the agency’s technology infrastructure for tracking and reporting collection progress.
      We take security and data protection very seriously. With a dedicated IT security officer, we can proudly claim to be GLBA, PCI-DSS and HIPAA compliant. All accounts are conveniently submitted and managed through our secure client portal.
    • Evaluate their communication channels and responsiveness to your queries.
      You will be assigned a dedicated representative that can be contacted at any time. You can also call our Kinum Central Client Support: (888) 471-0280 x 4 if needed.

  5.  Licensing and Compliance:
    • Verify that the agency is licensed and bonded in your state or region.
      Kinum is bonded, insured and licensed to recover in all 50 states and Puerto Rico.

    • Are they multilingual.
      We can recover in both English and Spanish.
  6. References and Client Feedback:
    • Ask the agency for references from current or past clients.
      Check our online reviews, if you still need references, we will try to take permission from one of our client from your industry, to share their experience about us.
Contact us using the form below. To Sign up  – click here

Contact us for Commercial Collections