Please forward this email to your IT administrators. It’s important!
We are busy rolling out multifactor authentication in your Client Portals. Our multifactor authentication system uses email addresses to send automated OTP (One-Time Passwords) to the user. Some email systems have enhanced protection that might improperly flag such emails.
Please have your IT team whitelist the following IP addresses and domains for your environment.
This will allow emails to come through our vendor SendGrid without incident.
If you have any concerns or issues, please contact your individual representative or our client services team. We thank you for your patience as we upgrade our security for the benefit of our clients and their consumers.
Have a great day!
Nicolai Cockrill, Cybersecurity Lead
Phone: 888-471-0280 x844
Kinum Inc. | kinum.com